Customer Ratings & Reviews for Darr Schackow Insurance Agency

Customer Ratings & Reviews

I was in a bad spot, and I started to panic. An agent named Katie Smith Reinert took care of me. She stepped me through everything as it came up, gave me advice and guidance, and helped me work through the issue. I literally CANNOT IMAGINE doing this without her help. Amazing customer service, highest possibly rating.

Nathaniel Hensley

Erin Frederick is a miracle worker! Erin saved a Real Estate deal by being able to provide the buyer with homeowners insurance whereas other agents (as in 15) were not able to provide the insurance. This was a tough deal with an older manufactured home, but Erin’s knowledge in the field was what made the difference. I highly recommend Erin and will continue to recommend Erin to my family, friends, customers, and other Real estate agents. Exceptional customer service!! Thank you Erin!!

Lee Glicco

We had the pleasure of working with Peggy Capriulo. She helped us to breakdown our needs and together we built the perfect policy. Bonus we will be saving money! Peggy is very knowledgeable, and we would rate her consumer service and professionalism a perfect 10!

Tomie Troxell

I’ve lived in Gainesville for more than 20 years and am very happy to now be using Darr Shackow Insurance for both my business and personal needs. This is a local company looking to give you what you need at a great price — basically exactly what I want when purchasing insurance. I’ve made the mistake and used other insurance agencies only to spend good money on policies that didn’t cover me properly. Finding that out the hard way only added insult to literal injury. Without hesitation I recommend John Darr and the staff of Darr Shackow Insurance.

'-Fred Posner Google Review

If you are looking for an insurance agency to handle your insurance needs, Darr Schackow is the place to go! As a long time State Farm client, it was hard for me to switch my insurance. I finally switched my auto over to Paul Freix at DSI and I am so thankful I did. The customer service is like no other. Paul sat down with me and explained all the coverages on my policy, which up to that point I had no clue what I was even paying for. For the first time I did not base my decision solely on price but on the fact that I had an agent who cared about me and was making sure I had the proper coverages. I love that if I have a problem or question, I can call my agent and speak to him or one of his assistants each time versus calling a service center and never speaking to the same person. Their staff is professional, knowledgable, and truly cares about their clients. What more could you ask for?

'-Heather Boczar Google Review

I had a wonderful experience with Darr Schackow Insurance. Alice Heh Gullet provided excellent service and made the process of switching car insurance quick and easy. She was very thorough and efficient and I am happy to know that dealing with insurance can be this painless. I will defnitely return to Darr Schackow. Thanks Alice!

'-Amy Snyder Google Review

What really separates this company is service. I’ve heard of his agents showing up at traffic accidents, faxing policies to the DMV, calling clients to actually save them money on policies. This is another company that believes in earning your business every day, not just when you are cutting them a check.

'-John McClanahan Google Review

Janet Sweeney thoroughly researched my needs and made finding the right policy easy.

'-John Corr Google Review

Very good customer service. Great prices because they are independent and can shop your insurances with so many companies.

'-Blaine Harris Google Review

Outstanding consultation when I purchased my insurance. I hadn’t considered the risk I was taking without an umbrella policy before and bought one. What peace of mind it brought when I was found at fault in an injury auto accident. Most importantly, after my accident, the agent advised me on exactly what steps I needed to take and what I should expect throughout from all parties. Terrific experience. They’ll always have my business.

'-A Google User Google Review

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